Section 01
Who we are and what this covers
The legal entity, the services in scope, and the countries the terms apply in.
Terms of service
Version 1.0 (draft)
Last updated: not yet published
Applies to: all countries where Afër operates
The agreement between you and Afër: what the app does, what you agree to when you use it, and where each side stands when something goes wrong.
Draft placeholder. The structure below is ready for your legal text; nothing here is in force yet.
Section 02
Your account
Eligibility, phone verification, one account per person, and when we can suspend or close one.
Section 03
Using the marketplace
What may be listed, what may not, and that a sale is a contract between neighbours, not with Afër.
Section 04
Orders, rides and bookings
How an order is formed, cancellations, and who is responsible for the goods or the trip.
Section 05
Payments and the wallet
Prepaid balance, top-ups, single-use QR payments, fees shown at checkout.
Section 06
Trust score and inspections
How the score is calculated, what an inspection is and is not, and the limits of both.
Section 07
Prohibited conduct
Fraud, harassment, off-platform payments, scraping, and the consequences of each.
Section 08
Liability and disputes
The limits of our liability, the dispute process, governing law and how these terms change.