Section 01
What we collect
Account details, location while a service is running, transaction records, device and support messages.
Privacy policy
Version 1.0 (draft)
Last updated: not yet published
Applies to: all countries where Afër operates
What we collect, why we collect it, how long we keep it, and the controls you have. Written to be read, not to be survived.
Draft placeholder. The structure below is ready for your legal text; nothing here is in force yet.
Section 02
Why we collect it
Delivering the service, fraud prevention, safety, legal obligations, and product improvement.
Section 03
Who can see it
What a driver, courier, seller or merchant sees about you, and what stays masked.
Section 04
How long we keep it
Retention by data type, and what survives account deletion for legal reasons.
Section 05
Your controls
Export, correction, deletion, notification and location settings, all from inside the app.
Section 06
Transfers and processors
Where data is stored and the processors involved.
Section 07
Children
Minimum age and what we do if an underage account is found.
Section 08
Contact and complaints
How to reach the data protection contact and where to complain if you disagree.
Section 09
Cookies and analytics on this website
This website (afer.app) uses Google Analytics to understand how many people visit and which pages they read. Google Analytics sets cookies only after you choose Accept in the banner shown on your first visit; until then, and if you choose Decline, no analytics cookie is placed. You can change your choice at any time by clearing this site's data in your browser, after which the banner appears again.
The contact, support, partner and driver forms send what you type to us so that we can reply. We store those submissions together with the reference code, the time, your approximate country and IP address for abuse prevention, and we may use Cloudflare Turnstile to tell people from bots. We keep form submissions for as long as needed to handle the request and for up to 24 months afterwards. Write to hello@afer.app to ask for a copy or deletion.