Groceries from local stores, at store prices.
Supermarkets, pharmacies and bakeries will list their real inventory at the price on the shelf, not a warehouse catalog dressed up as a corner store. You will pick a delivery window, follow the order as your shopper fills it, and nothing will be substituted without your approval.
From shelf to kitchen
Pick a store
Supermarkets, pharmacies, bakeries and convenience stores near you, with their minimum basket and delivery fee shown.
Fill the basket
Real products at store prices. Out-of-stock items are marked rather than quietly swapped.
Choose a window
Express in the next hour, or a slot later today. The fee for each is shown before you commit.
Watch it picked
Accepted, picking, out for delivery, delivered, with the courier on the map for the last leg.
The store, shelf by shelf
Aisles as the store stocks them, at the price on the shelf. Nothing here is a warehouse listing dressed up as a corner store.
- Out of stock stays visible and marked, so you can decide
- Free delivery kicks in over a basket size the store sets
- The shopper tells you before substituting anything
What makes the basket work
Stores, not a warehouse
You are buying from the store itself, so the price on the shelf is the price in the app.
Express when you need it
Same-hour windows where the store offers them, and free delivery over a basket size they set.
Pharmacy items too
Over-the-counter goods from pharmacies that registered, with the same document check as any other business.
No silent substitutions
If something is out of stock the shopper tells you and you decide, rather than finding out at the door.
One wallet, one receipt
Groceries settle from the same balance as food, rides and marketplace purchases.
Your usual basket
Past orders are one tap away, so a weekly grocery run takes under a minute.
If the order is wrong
Missing or damaged items are refunded to the wallet from the order itself. Anything larger becomes a case with the store, and the money stays held while it runs.
How trust worksNo phone calls: the order, the receipt and the picking record are attached automatically.
A refund caused by a store error is settled with the store, not taken out of your next basket.
Anything about a charge or a refund is answered the same business day.
Questions
Everything else lives in support, with a separate section for the stores themselves.
Is the price the same as in the store?
Yes. Stores set their own prices in the app, and the delivery fee is shown separately before you order.
What if something is out of stock?
The shopper marks it and you choose: replace it, drop it, or cancel the order. Nothing is swapped without you.
How fast is delivery?
Express windows are same-hour where the store offers them; otherwise you pick a slot later that day.
Can a pharmacy deliver medicine?
Over-the-counter items, yes, where local law allows and the pharmacy has passed the document check. Prescription rules vary by country.
Grocery delivery is coming soon.
Grocery delivery opens after the Afër shop and the marketplace. Until then, the Afër shop is open online.